Privacy policy

The short version

Seeke IPTV plays playlists you already have. There is no account to create and no analytics, no server of ours sees what you watch, and we don't sell your data.

Your playlists and everything you save stay on this device. The few outside parties involved are your IPTV provider, Google (ads on the free plan), and Apple and RevenueCat (purchases). Each one is explained below.

In this policy, "we" means the publisher of Seeke IPTV named on its App Store page.

What stays on your device

Seeke keeps these in its private storage on this iPhone or iPad:

• your playlists: names, server addresses, usernames, passwords, links and copies of imported M3U files

• Favourites, collections, Continue watching positions, recent channels and pinned groups

• reminders and recent searches

• settings and caption style

• kids-lock rules and a one-way hash of your PIN, never the PIN itself

• a copy of the TV guide

None of it is sent to us. Lists of channels, movies and series are held in memory only and fetched again the next time you open the app.

Seek searches only your own playlists and runs on the device, so the words you type never leave it.

If you back up your iPhone or iPad to iCloud or a computer, iOS may include Seeke's storage in that backup.

Your IPTV provider

To load or play anything, Seeke connects straight from your device to the provider behind your playlist, and to whatever addresses that playlist gives for logos and posters. Nothing passes through us.

Those servers receive what any such connection carries: your IP address, your login or link, the app's name and version, and what you ask to load or play. With several playlists, each provider only hears about its own.

The provider is your choice, not ours. We don't run, check or control it, and its own privacy policy applies.

One small settings file

When it starts, Seeke downloads one small settings file from a server we use. It holds the ad settings (whether ads are on, the ad units and how often ads appear), the key for the purchases service, the App Store link and the support address. It changes no feature of the app: everything else works the same whatever the file says.

The request carries your IP address, as any web request does, and the app's name and version. It carries no name, login, playlist or identifier, and nothing else is ever sent to that server. If the file can't be reached, Seeke uses the copy built into the app.

The TV guide

Programme information comes from your provider or from a guide link, which is either named by the playlist or added by you. Seeke downloads it directly from there, so that server sees your IP address like any other download.

A copy stays on this device so the TV guide opens quickly. It's replaced as it ages and deleted when you remove the playlist. We never receive it, and what you look at in the TV guide isn't sent to us.

Reminders

A reminder is a local notification that iOS schedules on this device, about five minutes before the programme starts. Seeke asks for permission the first time you tap Remind me, not before.

Reminders are stored on the device and nothing about them is sent anywhere. Cancel one in Settings > Library > Reminders. Removing a playlist cancels its reminders too.

Ads and tracking

The free plan shows ads from Google AdMob. Seeke Sharp removes them.

Google's ad software runs inside the app. To show and measure ads, Google and its ad partners can collect your IP address, device and app information, how you interact with ads and, only if you allow tracking, your device's advertising identifier. Seeke doesn't give them your playlists, logins, searches or what you watch. Google's own privacy policy covers what it does with this data.

Where the law asks for consent, a Google consent form appears after the launch animation. You can change your answer any time in Settings > Privacy > Ad privacy choices.

Seeke also shows Apple's tracking prompt once. Yes or no, everything plays the same: no means ads are less tailored to you, not fewer. You can change it in iOS Settings > Privacy & Security > Tracking.

Purchases

Seeke Sharp is sold through the App Store. Apple handles the payment, and we never see your card or Apple account details.

RevenueCat, our subscription service, tells the app whether your subscription is active. It receives a random ID made by the app, purchase details such as the product and dates, and the technical details of the connection. That ID says nothing about who you are.

The ID is kept in your device's Keychain, which iOS may keep after the app is deleted, so Seeke Sharp can find you again after a reinstall.

Email support

If you write to support@seekeiptv.app, we receive your email address and whatever you put in the message. We use them only to answer you and keep them only as long as that takes.

The message is written in your own mail app, and nothing goes out until you send it. Please leave your playlist passwords out.

Children and the kids lock

Seeke is meant for adults who hold their own subscription, and it isn't directed at children. We don't knowingly collect personal data from children.

The kids lock puts the sections, groups and channels you choose behind a 4-digit PIN. Its rules and the PIN's one-way hash stay on this device. It's a helper, not a guarantee: it relies on how your provider labels things, and it doesn't change the ads, which only Seeke Sharp removes.

Your choices and rights

Most of what Seeke stores is yours to remove on the spot:

• Remove a playlist in Settings > Library > Playlists. Everything saved with it goes too.

• Clear Continue watching and recent channels with Clear watch history in Settings > Library.

• Clear recent searches in the Seek panel.

• Delete the app to remove everything it stored, apart from the random purchase ID in the Keychain.

• Change ad choices in Settings > Privacy > Ad privacy choices, where your region requires them, and tracking or notifications in iOS Settings.

We hold nothing about you except emails you send us, so that's all we can look up, export or delete on request. For data held by Google, Apple or RevenueCat, use their own tools. Depending on where you live, privacy laws such as the GDPR or CCPA give you further rights, including complaining to your data protection authority.

Changes to this policy

If what Seeke does with your data changes, we'll update this policy in an app update and change the date at the top.

Contact

Questions about your privacy? Write to support@seekeiptv.app.